How Our Call Centres benefit Your Business
01.
Seamless Interactions
We function as a seamless extension of your brand. Our highly qualified teams represent your business in voice and values to deliver customised service.
02.
Business scalability
Our call centre services are highly scalable and can expand easily with your business requirements. This means you can quickly adapt to change in business demand and market trends
03.
Satisfied Customers
Our wide range of customer engagement channels (voice, email, live chat, text, IVR) enable enterprises to quickly and effectively reach their audience. Thereby improving customer satisfaction and retention.
Our Services
Inbound Call Center
Outbound call center
Order management services
Sales and customer acquisition
Customer Care
Call Center support
Email support
Live chat support
Technical support/helpdesk services
The MDS TS Advantage
MDS TS Contact Center helps build strong relationships with customers, employees, partners and suppliers by delivering customized services.
Our key service features include:
Multi-channel support
Pricing structure
Best in class technology
State-of-the-art infrastructure
Call Center Security Process
Quality Assurance and Monitoring
About MDS TS
MDS TS is one of the leading IT (Information Technology) Service providers in UAE, delivering a wide spectrum of services covering key stages of technology lifecycle and system types. Our core service offerings apart from Call Centre Services include Unified IT Solutions, Infrastructure Services, Annuity Management, Professional Services and Digital Marketing.
With its Head Office at Abu Dhabi, MDS TS is part of the dynamic international holding ‘MIDIS Group’ which has operations across Europe, Middle East and Africa; and has over three decades of rich experience serving customers in UAE.
Address
Addax Office Tower, Abu Dhabi, UAE P.O Box: 7899
Contact
+9712 404 6901 mdsts@mdsuae.ae